Birmingham construction / trade / engineer
Service Advisor, Stoke on Trent: Automotive Motor Trade Job
Automotive Motor Trade Job: Service Advisor, Stoke on Trent, Staffordshire
Monday-Friday 8am-5.30pm, Saturdays on Rota
OTE £20,000
Automotive Jobs/Motor Trade Vacancies:
Our client, have a vacancy for an experienced Motor trade service advisor.
A customer service advisor deals directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required
As a service advisor you will need to demonstrate:
*A professional manner both in person and on the telephone
*Good communication skills
*Good organisational skills
*The ability to gather technical information and relay it in a way that customers will understand
*The ability to use computer systems (Kerridge experience preferable)
*Take ownership of issues to ensure that they are dealt with to the satisfaction of the customer
*Effective explanation of service invoices to customers
*The ability to build sound and long term relationships with customers
The position is demanding yet extremely fulfilling and provides the opportunity for a long stable and rewarding career.
Great company, Great franchise, Great job
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