Member Services Associate
We’re Zipcar, the world’s largest car-sharing company, and we’re looking to add new talent to our team.

Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership, saving them money, time and headaches. Zipcar members in cities and college campuses across America, Canada and the UK are making the decision to live car free and enjoying the convenience, savings and environmental benefits of having “wheels when you want them.”

As we continue to grow, we’re looking for talented, passionate people with great ideas to join the family. We aim to create an environment that is supportive, diverse, and as fun as our brand. If you’re results-oriented, dedicated, and ready to contribute to an unparalleled member experience for our community of Zipsters, we encourage you to apply.

Summary
The Member Services Associate is responsible for providing customer service and support to Zipcar customers by handling or routing issues that are escalated from the Call Center at Home.

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