Birmingham computing / IT
Administration, Sales & Customer Service for Electrical Retail & Internet Sales
Job Title: Administration, Sales & Customer Service for Electrical Retail & Internet Sales
Employer: A/V Geeke Ltd
Wage: £6.50/hour
Location: Birmingham, B5 4TD
Job Type: Part-time Monday, Wednesday, Friday - 9.30am to 6pm Saturday 10.00am to 4pm
The Job
If youre experienced and passionate about working in admin, good service and retail sales, you have the opportunity apply for a position in our office located near Arcadian. The job is mainly administration based, but includes Customer Service and Sales.
How to Apply
Please email the following: -
1. C.V.
2. Cover Letter
3. Recent Photo
using the link below this ad.
Key Responsibilities of the role include:
Handle Telephone enquires, Customer Questions/ Problems/ Queries
Administering Retail Sales
Log into website, allocate payments, arrange dispatch
Take Payments from Customers/Follow Credit/Debit Card Security procedures
General office duties i.e. maintaining working environment, faxing
Meticulously recording customer payment and personal information suitable for logistic and account purposes.
Fill in daily courier paperwork
Administering the activity of sales and scheduling deliveries
Check Invoices
Check deliveries
Work Saturdays
Enter inventory onto Excel from Invoices
Entering stock onto online Sales database
Responding to abundant emails, Customer Questions/ Problems/ Queries
Filter Customer information from Excel
Process Warranty Documents/ Fill in paperwork
Fill in Stock Sheet
Searching the system for customer information
Generating invoices for customers
Speaking to customers face-to-face who visit us
Cross Selling Products
Make tea/Coffee for manager
Rotary Cleaning/ Hoovering of Office
Assist manager with spontaneous tasks that arise
Keeping customer informed with delivery and extended warranty procedures
Candidate Requirements:
The right candidate will have the following skills: -
Previous administration experience, references required
Experience in e-commerce / web-design / on-line marketing
Strong English Communication Skills
Fantastic telephone Answering Skills and Manner,
A good-talker, Charming, bubbly and Pleasant
Be able to work weekends Crucial
Interested in TV and other Audio Visual Consumer Electronics
Enthusiastic, energetic, positive and motivated
Organised and pay attention to detail
Highest level of accuracy and attention to detail
Be able to work to deadlines and under time pressure
Must have very high personal expectations of themselves, and be proud of their work
Outgoing and has great communication skills
Well presented and confident
Excellent written and spoken English and maths GSCE & A-Levels
Good Computer Usage Skills for standard software, Windows, Excel, Word,
Must know how to use the Internet, Outlook, Email, eBay, Paypal, Amazon, Google, Internet Explorer
Hard working and a quick learner
Desire to learn and a Desire to Work
Work fast
Unprecedented organisation skills
Take responsibility with any office and showroom duties regularly
Able to and multi-task several jobs used to a busy working environment
Must be reliable. When deadline set, you should ensure you hit it
Be able to wok unsupervised
Daily follow-up with manager
More Info
One minute you could be entering an invoice onto the system, the next you could be checking in a delivery, the next answering the telephone, speaking to customer about a product, carrying out a stock check, and much more.
The Rewards & Opportunity:
To work for a growing sales company looking to expand its offering and expertise
To work for a company that aims to provide a rewarding, fun and exciting environment
To work in, where we are all one team who are treated equally and have the highest respect for our colleagues whose primary aim is to offer the best retail experience for our customers
Be prepared for
You will be questioned on work you have done and tested on admin skills on your interview.
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We cannot reply to all candidates due to the high volume of responses. You will be contacted if we require you to come in for an interview.
A/V Geeke Ltd does not work with recruitment consultants or outsource any development work.
Contact details
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