An account manager job based in Studley, this position requires an experienced account manager or business development focused individual with a background in IT or telecoms.

This rapidly expanding organisation has an exciting opportunity for a motivated and hard-working candidate with the ability to quickly build rapport and build lasting relationships.

The successful candidate will manage an existing client base whilst handling 25 'key clients' on a daily basis. The successful candidate will have previous experience in Service Delivery, Account Management and Account Development to support the criteria outlined below:

Key tasks:

- Identifying and supporting clients expectations to ensure on-going delivery of service is aligned with their requirements
- Communicating and resolving commercial or support issues which are impacting upon the client experience or relationship by delivering mutual resolutions
- Attend local and remote client meetings whilst acting as first point of escalation
- Reporting client feedback and requirements into the organisation to ensure it develops it's portfolio in-line with market needs
- Understand each client business and extend the delivery of the company portfolio
- Partner with the other areas of the organisation to provide pre-sales support including, implementation planning and business case development

Benefits to this position will include:

- Free parking
- Excellent salary and commission structure
- Growing company
- 25 days holiday

You will have a proven track record in account management or sales and have a background working within either the IT or telecoms industry. Other skills and experience must include:

- Proven track record of managing and developing client accounts in a business to business environment
- The ability to work autonomously and lead client meetings
- Good project management skills and the proven ability to work within strict time constraints
- Excellent commercial acumen and understanding of Internet technologies
- Excellent written and verbal communication skills
- Good knowledge of MS Office applications
- Full driving licence
- Knowledge of Project Management methodologies
- Practical understanding of Internet Technology Issues

Hays Office Support and Secretarial is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.com

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